Free shipping on all orders over $50
Shipping Policy
Shipping Policy for Detronet.com LLC Pharmacy Services, Delivery Products, and Shipped Products within the USA
At Detronet.com LLC, we aim to provide our customers with fast, reliable, and secure shipping services for all our pharmacy services, delivery products, and shipped products within the United States.
1. Processing Time:
- All orders are processed within 1-2 business days after receipt of payment and verification of prescription (if applicable).
2. Shipping Methods:
- We offer standard shipping via USPS First Class Mail, Priority Mail, and Express Mail.
- Shipping method choice is dependent on the type of product, destination, and customer preference.
3. Shipping Charges:
- Shipping charges are calculated based on the weight and dimensions of the package, as well as the shipping method selected.
- Shipping charges are clearly displayed during the checkout process before finalizing your order.
4. Estimated Delivery Time:
- USPS First Class Mail: 3-5 business days
- USPS Priority Mail: 1-3 business days
- USPS Express Mail: 1-2 business days
- Please note that these are estimated delivery times and may vary due to unforeseen circumstances such as weather conditions or carrier delays.
5. Shipping Restrictions:
- We only ship within the United States, including Alaska, Hawaii, and Puerto Rico.
- We do not ship to P.O. boxes for prescription medications.
- Certain items, such as controlled substances and refrigerated products, may have additional shipping restrictions or requirements.
6. Tracking Information:
- Once your order is shipped, you will receive a confirmation email with a tracking number and a link to track your package.
7. Signature Required:
- Some products, such as controlled substances or high-value items, may require a signature upon delivery for added security.
8. Lost or Damaged Packages:
- In the rare event that your package is lost or damaged during transit, please contact our customer service within 7 days of the estimated delivery date to report the issue.
- We will work with the shipping carrier to investigate the matter and provide a solution, such as a replacement or refund, on a case-by-case basis.
9. Order Cancellation:
- If you need to cancel your order, please contact our customer service as soon as possible.
- Orders that have already been shipped cannot be cancelled and will be subject to our refund policy.
If you have any questions or concerns regarding our shipping policy, please don't hesitate to contact our customer service team at [contact email or phone number]. We are here to assist you and ensure a smooth shipping experience.
Please note that this shipping policy is subject to change at the discretion of Detronet.com LLC. It is your responsibility to review this policy prior to making a purchase.